Ask Yourself These 3 Questions Before Your Next Coding Review
Jillian Howitt RHIT, CDIP, CCS
Review Services Manager
Health Information Associates
Now that it’s February, it’s not uncommon that many of us have completely abandoned our New Year’s resolutions. All those good intentions went down the drain during the first winter storm. Snow days were made for bingeing on junk food and Netflix, right?
But that’s no reason to descend into a shame spiral. Just because you’ve lost momentum doesn’t mean it’s too late to refocus and begin again. Enlist the help of an experienced coach to train, educate, and hold you accountable to ensure your success.
The same theory applies to coding reviews. You know they are necessary to improve the quality of your Coding Department. Perhaps you’ve intended to do another audit but get hung up on finding the time, the manpower, or how to get started. Jillian Poe Howitt, RHIT, CDIP, CCS, Review Services Manager at Health Information Associates sheds some light on how to prepare for a successful coding review.
So, you know you need a coding review – where do you start? Defining your goal should always be step one, but that’s not always cut and dry. The answer varies based on the objectives of your review.
We ask our client partners the following questions to help guide them on establishing their objectives:
- When was your last review?
- Are you seeing a drop in case mix, quality scores, or have you experienced an unexplained change in denials?
- Have you recently hired new coders?
It’s been awhile since my last review
Haven’t had a review in six months, two years or longer? Hey, it happens.
If this is the case, we recommend starting with a Baseline Audit with a random sample. This provides a snapshot of where you coders stand. It also allows you to see strengths and where opportunities lie in order to focus on education and future reviews.
Blindly jumping into a focused audit at this point could
a) provide great results, but make you question if that was the best use of limited funds, or more likely
b) provide results that make you fall out of your chair because the sample was ‘loaded.’
I’ve had my Baseline Review, now what?
Based on the results of the initial review, a thorough analysis of areas that fell below your expectations should be performed.
For instance, did specific DRG’s, Diagnosis, Procedures, MDC’s reveal a trend? Were there too many/too few queries, individual coders with less than stellar results?
For our client partners, we provide an OAR Report (Outcomes, Analysis and Recommendations). This report highlights areas of priority with action plans and modules and a series of follow up focused reviews to ensure the education has not only been planted, but that it’s taking roots.
It’s always ‘Coding’s Fault’
Is someone breathing down your neck because those Quality Measures aren’t where they need to be? Time for a Focused Review.
For our client partners, we identify a sample for an in-depth review to reveal the possible reasons behind the changes. There are other factors – in addition to coding – like 30 day Re-Admits, POO and excluded code lists that can affect quality measures. Of course, we’ll validate that these are being assigned correctly as well.
Is my New Hire up to speed?
Prebill reviews can save a lot of headaches if you don’t have the resources internally to audit a new coder. These provide the coder with immediate feedback and one on one education tailored to their individual needs and learning style.
Typically, this service is performed by dedicating one of our Interim Auditors to you for a specified period of time.
Resources
HIA’s comprehensive coding review service evaluates coding compliance and assists in identifying educational opportunities for coders, CDI specialists and providers. Our Comprehensive approach will also make certain that our clients are receiving appropriate reimbursement for each service rendered. Learn More »
Popular Posts
Coding Tip: Obstetric Tidbits for PCS
Last week, we looked at tidbits for reporting the ICD-10-CM codes for pregnancy/obstetric records. Now we will look at some for the ICD-10-PCS reporting of these records. In reporting the appropriate ICD-10-PCS codes a coder must know what is included in the terminology of products of conception (POC).
American Heart Month 2019
Chances are, we all know someone affected by heart disease and stroke, because about 2,300 Americans die of cardiovascular disease each day, an average of 1 death every 38 seconds. But together we can change that.
Coding Tip: Pregnancy, Childbirth, and the Puerperium Tidbits
There was a time when coding delivery records was considered simple. Many times, these types of records were given to the newer coders. However, as coding becomes more complex, this is no longer the case. With the implementation of ICD-10-CM came more codes for very detailed and specific issues that occur during pregnancy, childbirth and the puerperium.
Find Your Routine: Work Each Chart the Same Way
When it comes to coding and documentation, finding your own rhythm can lead to positive results. For our series, Find Your Routine, we interviewed our most productive coders and asked them what steps they take to find a rhythm that works for them. This week, we talked with Allison Curry, RHIT, CCS, Coding Specialist at Health Information Associates, about the steps she takes to find her routine.
Query Tip: Avoid Repetition in Clinical Indicators
One way to shorten a lengthy query is by avoiding repetition in the supporting documentation. Does the same diagnosis really need to be mentioned multiple times in the clinical indicators? Is it necessary to list the results of a chest x-ray twice? Does listing the same documentation multiple times give further specification or explanation to the query?
Subscribe to our weekly newsletter
Latest News
Coding Tip: Obstetric Tidbits for PCS
Last week, we looked at tidbits for reporting the ICD-10-CM codes for pregnancy/obstetric records. Now we will look at some for the ICD-10-PCS reporting of these records. In reporting the appropriate ICD-10-PCS codes a coder must know what is included in the terminology of products of conception (POC).
American Heart Month 2019
Chances are, we all know someone affected by heart disease and stroke, because about 2,300 Americans die of cardiovascular disease each day, an average of 1 death every 38 seconds. But together we can change that.
Coding Tip: Pregnancy, Childbirth, and the Puerperium Tidbits
There was a time when coding delivery records was considered simple. Many times, these types of records were given to the newer coders. However, as coding becomes more complex, this is no longer the case. With the implementation of ICD-10-CM came more codes for very detailed and specific issues that occur during pregnancy, childbirth and the puerperium.
Find Your Routine: Work Each Chart the Same Way
When it comes to coding and documentation, finding your own rhythm can lead to positive results. For our series, Find Your Routine, we interviewed our most productive coders and asked them what steps they take to find a rhythm that works for them. This week, we talked with Allison Curry, RHIT, CCS, Coding Specialist at Health Information Associates, about the steps she takes to find her routine.
Query Tip: Avoid Repetition in Clinical Indicators
One way to shorten a lengthy query is by avoiding repetition in the supporting documentation. Does the same diagnosis really need to be mentioned multiple times in the clinical indicators? Is it necessary to list the results of a chest x-ray twice? Does listing the same documentation multiple times give further specification or explanation to the query?
National Non-Smoking Week 2019
Tobacco use can lead to tobacco/nicotine dependence and serious health problems. Quitting smoking greatly reduces the risk of developing smoking-related diseases. Tobacco/nicotine dependence is a condition that often requires repeated treatments, but there are helpful treatments and resources for quitting.
Part 5 – New 2019 CPT Codes: Category III, Evaluation and Management, etc.
This is Part 5 of a five part series on the new 2019 CPT codes. For the remaining areas we will just briefly summarize the section. Due to the intricate nature of these sections in CPT, it is recommended that the coder read the entire section notes associated with the new codes.
Part 4 – New 2019 CPT Codes: Lymphatic, Digestive, Urinary and Nervous System
This is Part 4 of a five part series on the new 2019 CPT codes. In this series we will explore the CPT changes for FY 2019 and include examples to help the coder understand the new codes. There is 1 new lymphatic code, 2 new digestive system codes with 3 deletions, 3 new urinary system codes with one deletion and 7 deleted nervous system codes with 2 revisions.
Part 3 – New 2019 CPT Codes: Cardiovascular System
This is Part 3 of a five part series on the new 2019 CPT codes. In this series we will explore the CPT changes for FY2019 and include examples to help the coder understand the new codes. There are 9 new cardiovascular CPT codes added with 2 deletions and 3 revisions.
Find Your Routine: Know Your Client Workflow
When it comes to coding and documentation, finding your own rhythm can lead to positive results. For our series, Find Your Routine, we interviewed our most productive coders and asked them what steps they take to find a rhythm that works for them. This week, we talked with Tilina Sablan, RHIT, CCS, Coding Specialist with Health Information Associates, about the steps she takes to find her routine.
Part 2 – New 2019 CPT Codes: Musculoskeletal System
This is Part 2 of a five part series on the new 2019 CPT codes. In this series we will explore the CPT changes for FY2019 and include examples to help the coder understand the new codes. There are 4 new musculoskeletal CPT codes added with 2 deletions and 0 revisions.
Part 1 – New 2019 CPT Codes: Integumentary System
This is Part 1 of a five part series on the new 2019 CPT codes. In this series we will explore the CPT changes for FY2019 and include examples to help the coder understand the new codes. There were 15 new integumentary CPT codes added with 3 deletions and 1 revision.
Most Common DRG’s with Recommendations 2018: Part 5
In part 5 of our series, we look at DRG 64—Intracranial hemorrhage or cerebral infarction with MCC. For this DRG recommendation the majority (almost all) were recommended to DRG 65 (Intracranial hemorrhage or cerebral infarction with CC) with deletion of the reported MCC.
Most Common DRG’s with Recommendations 2018: Part 4
The majority of the recommendations from DRG 190 (Chronic obstructive pulmonary disease w/MCC) was to DRG 189 (Pulmonary edema and respiratory failure) with re-sequencing of respiratory failure as the PDX or adding as a new code and sequenced as PDX.
Most Common DRG’s with Recommendations 2018: Part 3
The majority of the recommendations from DRG 853 (Infectious & parasitic disease with O.R. procedure with MCC) were to DRG 871 (Septicemia w/o MV 96+ hours with MCC) with deletion or revision of the PCS code. Some of these required physician query.
Most Common DRG’s with Recommendations 2018: Part 2
The majority of the recommendations from DRG 872 (Septicemia w/o mechanical ventilation 96+ hours w/o MCC) were to DRG 871 (Septicemia w/o mechanical ventilation 96+ hours with MCC) with the addition of an MCC to the account. Not all of these required a physician query and were present in the medical record documentation without any clarification needed prior to coding.
Most Common DRG’s with Recommendations 2018: Part 1
The majority of the recommendations from DRG 871 (Septicemia w/o MV 96+ hours with MCC) were to DRG 872 (Septicemia w/o MV 96+ hours w/o MCC) with the recommendation to delete the reported MCC or query for clarification to support the MCC that had been reported.
Top 5 ICD-10 New Year’s Resolutions
Every year, we make plans to live a healthier, more organized, and balanced life. For some of us, we end up falling short of those expectations. This year, to keep us on track with our New Year’s goals, we have put together a few of the most common New Year’s resolutions along with their ICD-10 diagnoses codes. Check out our tips and tricks for a healthy 2019!
Top 5 ProFee Diagnosis Review Findings in 2018
Top 5 ProFee diagnosis changes found in recent HIA reviews: 1. I10 – Essential (Primary) Hypertension; 2. E11.9 – Type 2 Diabetes Mellitus Without Complications; 3. K29.60 – Other Gastritis Without Bleeding; 4. R13.19 – Other Dysphagia; 5. I25.10 – Atherosclerotic Heart Disease of Native Coronary Artery Without Angina Pectoris.
Coding Tip: Sequencing of the Principal Procedure
What is the principal procedure? The procedure that is performed for definitive treatment or is taking care of a complication is the principal procedure. Procedures for diagnostic or exploratory purposes that are performed in addition to a procedure being performed for definitive treatment, would be reported in addition to the principal procedure.
Query Tip: Avoiding a Leading Query – Don’t Be Directive
A query question that is directive in nature, indicating what the provider should document, rather than asking for his/her professional determination of clinical facts, constitutes a leading query. The provider should not be made to feel obligated to document anything.
Find Your Routine: Increase Reading Speed to Maximize Productivity
When I start coding a chart, I enter all account information in log and do any abstracting—disposition, admitting, and attending—take care of all of that first. ED, H&P, consult, progress reports, and discharge summary.
Speed Reading Tip: How to Increase Reading Speed
Some Speed Reading Tips: Once you start reading, don’t stop! Read the text straight through. If you have any question after you have completed reading the material, go back and reread the relevant sections. Reread the marked sections of the text (the items you indicated that you didn’t quite understand). Write a small summary at the beginning of the chapter – consisting about 3-4 sentences.
Coding Tip: Diagnosis Reporting for Routine Circumcision – Newborn
In HIA quality reviews we are finding that some coders are reporting Z41.2—Encounter for routine and ritual circumcision, during the male newborn birth admission, when circumcision is performed prior to discharge.
Coding Tip: GI Bleeding with Multiple Possible Sources
The cause/etiology of GI bleeding is not always easily determined. During procedures, to work the bleeding up, there are often multiple potential sources of bleeding found but not identified as the culprit. Many of these findings have “with” or “in” in the main or subterms.
Otis the Elf Visits HIA for Christmas 2018
On December 1, 2018, the HIA team based at our headquarters in Pawleys Island, South Carolina received a visit from a surprise guest – meet Otis, HIA’s very own Elf on a Shelf. Otis will be sticking around until Christmas to keep an eye on all of us. We have a feeling he may get into some trouble! Check back daily to see what Otis is up to. #OtisOnOtisDrive
Find Your Routine: Consistency is Key
When it comes to coding and documentation, finding your own rhythm can lead to positive results. For our new series, Find Your Routine, we interviewed our most productive coders and asked them what steps they take to find a rhythm that works for them. This week, we talked with Crystal Junkins, CCS, CPC, Coding Specialist with Health Information Associates, about the steps she takes to find her routine.
Coding Tip: What is COPD?
COPD is a respiratory condition where there is chronic obstruction to airflow in the lungs. Air is breathed into the lungs but a patient with COPD has trouble emptying air out of the lungs. This can also cause patients with COPD to have CO2 retention. COPD is an irreversible and progressive disease in which the lung function worsens as time goes on.
Query Tip: Query for Pathology Results
Tissue findings interpreted by a pathologist are not equivalent to the attending physician’s medical diagnosis based on the patient’s clinical condition. If the attending physician has not indicated the significance of an abnormal finding within a pathology report…