Coding Care

For Critical Access Hospitals

At HIA, we don't believe in a 'one size fits all' approach. That's why we've developed a coding solution exclusively for the Critical Access Hospital.

Coding Care

For Critical Access Hospitals

At HIA, we don't believe in a 'one size fits all' approach. That's why we've developed a coding solution exclusively for the Critical Access Hospital.

For the past quarter century, Health Information Associates has worked with hundreds of healthcare providers across the country to address their coding needs. This includes numerous Critical Access Hospitals (CAH), who often face a unique set of challenges outside of the traditional acute care facility. As a result, we are pleased to offer a package designed to address those specific needs. 

We understand the challenges Critical Access Hospitals face.

  • Lack of dedicated coding quality oversight  
  • Limited access to effective educational and developmental resources 
  • No ‘go-to’ resource for coding advice/expertise 
  • Low priority scheduling for PRN coding support 

Rarely does a CAH have the luxury of a dedicated coding manager, much less an educator and internal auditor. HIA’s service is aimed at providing a reliable resource to address all 3 important functions and more – all for one fixed annual fee. 

Critical Access Coding Care from Health Information Associates

Coding Care addresses the unique set of challenges facing Critical Access Hospitals in one package.

Reviews

Our program consists of three audits over the course of a one year agreement: an initial baseline audit to identify strengths and opportunities, then two subsequent engagements to assess progress and refine efforts. 

Education

To compliment the education inherent in our review program, HIA will also provide dedicated on-line access to our extensive HIAlearn educational library. Action plan modules will be assigned individually, or in a group format, as applicable, based on review findings. 

Resources

HIA will answer up to three coding inquires per month. These are not limited to records previously audited by HIA and may consists of particularly challenging cases, advice regarding denials/appeals, internal dispute resolution, etc. Additional support is available upon request. 

Support

With reasonable notice, HIA will also provide as needed coding support at a discounted rate to address short term staffing needs. (additional hourly rates will apply).  

“Higher in quality and knowledge of personnel. Very professional staff. Always available to assist us as we need. Great team to interact and learn with.”

– Kelly Guthrie | WakeMed

Schedule an exploratory discussion today.