Coding Support Services – Inpatient and Outpatient
Flexible and when you need it
HIA can support its client’s day-to-day operation with remote coding assistance to meet ever-changing needs. We’re there when you need us most.
System upgrades/conversions
Backlogs
Overflow needs
Vacation/FMLA
Special projects
Month-end/Year-end support
Continuing Education
HIA’s Education department keeps staff abreast of changes pertaining to ICD-10-CM/PCS, CPT-4 and HCPCS Level II coding on a continual basis. Results of ongoing quality assurance reviews dictate HIA’s continuing education agendas and content.
Coding Specialists
HIA employs a highly skilled and AHIMA credentialed staff (RHIA, RHIT and/or CCS minimum) of coding professionals committed to delivering services with honesty, integrity and accuracy. Our Coding Specialists have an average of 10 years’ experience coding in the hospital setting.
Average Years of Experience
CEUs Available Annually
Avg monthly $ dropped per coder
Why HIA’s coding support is different
Our Coding Specialists are proficient in all settings, including acute and ambulatory services. HIA expects its Coding Specialists to code patient records with both the guidelines and the underlying treatment plans of the physicians in mind.
Education
Formal continuing education and quality assurance program
Transparency
Daily coding logs and invoicing
Client Portal
Online scheduling and on demand reporting
- Annual Client Satisfaction 98%
- Average Client Relationships Over 5 Years 95%
- Average Client Relationships Over 10 Years 85%
Get Started
Subscribe to our weekly newsletter
Popular Posts
IPPS Proposed Rule: CC/MCC Designation Changes
Changes to CC/MCC designations included in the proposal could have a potentially dramatic effect on casemix. The presence of a major complication or comorbidity (MCC) or complication or comorbidity (CC) generally is representative of a patient that requires more resources.
It Only Takes One Code
How many times have you heard “it only takes one code to get the claim paid”? With the emphasis on the severity of illness and the move toward value-based reimbursement in today’s healthcare climate, it is more important than ever for coders to report all applicable diagnoses. There are three important pieces: what the provider documents, how to the coder interprets that documentation and codes it, and then how it is extrapolated.
How to Reduce Claims Denials
The reimbursement landscape is already a complicated one – and the highly-complex claims denials process only adds fuel to the fire. A denied claim is one that has been determined by a payor to be in appropriate. Once a coding specialist amends the errors on a rejected claim, they can resubmit it for consideration. The time-intensive process has a significant impact on the cash flow for any setting in the healthcare environment. They are also very costly to appeal.
Query Tip: Query for Clinical Validation
When a practitioner documents a diagnosis that does not appear to be supported by the clinical indicators in the health record, a coder has four choices: (1) Code the diagnosis; (2) Ignore the diagnosis; (3) Generate a query to confirm clinical validation of a diagnosis; (4) Follow the facility’s escalation policy for clinical validation.
$30M Settlement for Medicare Advantage Upcoding
A California-based healthcare services provider and several of its affiliates have agreed to pay $30 million to resolve allegations they submitted inaccurate information about the health status of beneficiaries enrolled in Medicare Advantage Plans, according to the Department of Justice.
See how our reports benefit you
HIA delivers comprehensive electronic daily and month-end reporting to its clients. The content and format of these reports promote transparency and allow for easy invoice reconciliation.
See how our reports benefit you
HIA delivers comprehensive electronic daily and month-end reporting to its clients. The content and format of these reports promote transparency and allow for easy invoice reconciliation.
