Management Team

Betsy Bailey President and CEO Super Mom Fundraiser Traveler

A founder of the company, Betsy brings her Health Information Administration degree and years of experience at large and small hospitals to HIA’s leadership. As a RHIA, Betsy understands clients’ changing needs. One could say she is the navigator of HIA’s family corporate culture that retains strong employees who take pride in their work.

Joel Shealy Chief Operating Officer Woodworker Outdoorsman Gourmet Cook

Joel’s education and background in marketing to hospitals have made him an integral part of HIA’s growth over the years. The savvy he has shown for new business development, as well as his grasp of the industry, has led to strong management and innovation within the company. Joel is always cooking up new ways to improve service and delivery.

Angie Christen Director of Operations Pilates Enthusiast Computer Geek Environmentalist

Angie's dedication to HIA's success plays a key role in her leadership and management style. She holds a degree in Health Information Administration and has strong experience in medical records and quality assurance. As a RHIA, Angie’s background and flexible nature are invaluable to HIA’s operations, including managing HR issues, HIAremote, and nearly everything else under the sun.

Charlie Eckert Director of Marketing Cyclist Youth Group Leader Tennis Player

As the “face” of HIA, Charlie’s years of experience in sales and marketing serve him well.  He excels in customer service with an engaging personality and friendly attitude. Charlie’s solid understanding of HIA’s services and vision for the company allows him to lead by example and help our marketing team excel -- game, set, match.