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Why the Industry Chooses HIA

The HIA family knows what counts – experience, commitment, integrity, and education. The success we’ve experienced these past 25 years is due in large part to our dedication to these values. We’ve set them as our standards in everything we do, and they are the reason we can provide the highest quality coding review and support services in the industry. When clients can depend on quality services delivered the right way, they find success, and that’s how we measure our own.

Coding Support Services

As the health care environment becomes more complex, having the right coding support partner is paramount. Our experienced team of credentialed Coding Specialists can provide the right level of assistance.

Average Years of Coding Specialist Experience

Hours of CEUs Per Coder Annually

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Average HIA Coding Accuracy

Average $ Dropped Per Coder/Day

  • Annual Client Satisfaction 98%
  • Average Client Relationships Over 5 Years 95%
  • Average Client Relationships Over 10 Years 85%

“Higher in quality and knowledge of personnel. Very professional staff. Always available to assist us as we need. Great team to interact and learn with.”

– Kelly Guthrie, Dir HIM | WakeMed

Comprehensive Review Services

At HIA, it is the people behind the numbers that make the difference. Our highly trained and knowledgeable team of consultants routinely review in excess of 60,000 inpatient and outpatient charts per year. With that level of experience, HIA is well equipped to provide a coding compliance program designed to meet your specific needs..

Average Years of Consultant Experience

Hours of CEUs Per Consultant Annually

Average Number of Years with HIA

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Consultants with Multiple Credentials

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Percentage of Clients who rated HIA Excellent in Consultant Knowledge and Professionalism, Comprehensive Reporting, Corporate Responsiveness and Support.

“Everyone I come in contact with at HIA goes above and beyond to meet our needs including schedule changes, volume changes etc. They are a pleasure to work with!”

– Julie Thomas, Dir HIM | Cone Health 

“HIA far exceeds other companies in their expertise and professionalism. I would highly recommend HIA to any facility. “

– Lynne Schaffer, Dir. HIM | Mercy Medical Center

“There is no comparison (at least not from companies we’ve had prior to HIA). Your staff and reporting mechanisms were wonderful and the post-review education was a game changer. Our staff loved the opportunity to learn from your consultants and as a result viewed the review as a positive experience.”

– Kristina Wheelright, Dir HIM | Cincinnati Children’s Hospital & Medical Center

Profee Solutions

The main objective is to help physician practices survive in an environment of increased payor scrutiny and declining revenues.

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Compliance

Are your billing and documentation practices compliant with applicable federal laws?

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Revenue

Are you receiving appropriate reimbursement for each and every service rendered?

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Resources

Does your compliance and revenue integrity program have the necessary resources?

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Gauge Your Risk! by completing our questionnaire and contacting us.

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On average, 1 out of 3 records audited by HIA identified reimbursement discrepancies and/or opportunities for compliance improvement.

HIAlearn:  Coder Education

Ensuring the educational development of your coding staff is of utmost importance.  Whether you need additional focused education based on audit findings, practical ICD-10 education for the experienced coder, or the tools to foster ongoing coder development, HIA has you covered. Much of our material is approved by AHIMA and/or AAPC for CEUs and is offered via self-paced on-line modules or in group settings.

HIAlearn’s Online Modules Include:

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Hundreds of hours of self-paced education

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AHIMA approved CE’s for all course offerings

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AAPC CE’s for select CM offerings

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